Sale Manager

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Sale Manager

Sale Manager

Oct 22, 2025 1 USA

Location: Remote (U.S.-based) / Hybrid with Vietnam Team

About the Role

XDENT LAB is building toward one clear goal:

To become the top-of-mind Removable Partial Denture outsourcing dental laboratory in Vietnam for U.S. dental labs.

We are looking for a U.S.-based Sales Executive who understands the dental lab industry deeply and can represent XDENT LAB as a trusted, long-term outsourcing partner, not just another offshore vendor.

This role is not about aggressive selling.
It is about building trust, credibility, and long-term volume partnerships.

Key Responsibilities

1. Represent XDENT LAB in the U.S. Market

  • Act as the local face of XDENT LAB in the U.S.
  • Communicate clearly our positioning:
    • Reliable
    • High-volume ready
    • Removable-focused specialization
  • Build credibility with U.S. dental labs through professional, consultative conversations

2. Develop High-Value B2B Relationships

  • Build and maintain relationships with:
    • Dental laboratory owners
    • Production managers
  • Understand their:
    • Workflow
    • Pain points in outsourcing
    • Scaling challenges
  • Position XDENT LAB as a strategic production partner

3. Drive Trial-to-Volume Conversion

  • Initiate trial cases with qualified prospects
  • Guide clients through onboarding and initial experience
  • Convert successful trials into:
    • Recurring orders
    • Long-term, high-volume partnerships

4. Collaborate with Vietnam Production Team

  • Work closely with:
    • Customer Support
    • Production
    • QC teams
  • Ensure delivery aligns with brand promise:
    • Consistent quality
    • 2–3 day in-lab turnaround (Removable)

5. Market Intelligence & Strategic Feedback

  • Provide insights from the U.S. market:
    • Pricing expectations
    • Competitor positioning
    • Outsourcing trends
  • Contribute to:
    • Service improvement
    • Go-to-market strategy
    • Branding refinement

Requirements

1. Location & Background

  • Must be a U.S. citizen or U.S.-based professional
  • Strong understanding of U.S. dental lab market

2. Experience

  • Minimum 5+ years in Sales / Business Development within a Dental Laboratory
  • Proven experience working with:
    • Dental Lab Product
    • Lab-to-lab or lab-to-clinic workflows

3. Industry Knowledge

  • Deep understanding of:
    • Dental lab production workflows
    • Outsourcing models
    • Quality expectations in the U.S. market

4. Communication

  • Native or near-native English
  • Strong ability in:
    • Consultative selling
    • Relationship building
    • Professional B2B communication

5. Mindset

  • Long-term relationship builder (not transactional seller)
  • Values trust, consistency, and reliability
  • Comfortable working with offshore production teams
  • High ownership and accountability

What Success Looks Like

  • Establish XDENT LAB as a trusted outsourcing partner among U.S. dental labs
  • Build a pipeline of qualified trial cases
  • Convert into high-volume recurring clients
  • Contribute to positioning XDENT LAB as:

“The most Trusted high-volume removable lab partner for U.S. dental labs.”